![]() In this post, we outline the main ways of counteracting negative reviews on Amazon. As a seller, you naturally want to avoid this and wonder: What should I do about unfavorable reviews? Can I even do ANYthing? As with many shoppers, they look for a reason to prevent them from buying.īad reviews can, therefore, lead directly to a steep drop in sales. ![]() They want to get a feeling for the issues that could arise with the product. It’s important to note that even if a product has good ratings, many buyers scroll straight to the negative reviews. ![]() You may have asked yourself: Is it even worth addressing them? Maybe it’s better to ignore them and focus on collecting good reviews? How will managing negative reviews save you money? Why Managing Negative Reviews is Important The bottom line: Dealing with bad Amazon reviews can be time-consuming. But your concern about your customers and their well-being is only part of the story. You want to provide the best product and customer service, of course. 1-star ratings, in particular, can drag down a product’s average rating unless it already has a solid collection of decent reviews. Bad Amazon reviews are always a nuisance.
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